FAQ's

If you know what you want in a PC why not browse our website here

Many thanks for your interest in acpcs, hopefully you'll find the answers to our most frequently asked questions here. If not, don't worry you can email enquires@ac-technology.co.uk and we'll do our best to help you.


 
 What do I need to play games?


Most people want to know which computer will play which games, the answer to this will depend on the FPS (Frames Per Second) that you're hoping to achieve and your budget. All games will have settings that you can change to get the most out of all PC's.
With this is mind you may not need to get the most expensive system that there is but we don't advise getting the very minimum unless budget is a big concern.
All games will have a minimum and a recommended spec, usually you can find this by googling the game name. Some games will be higher if they are very detailed or have fast action.
With this in mind we find the following to work across most games:

Starter System/Entry Level Graphics:
Processor: Intel Core i3 or AMD Ryzen 1200
Memory: Minimum of 4GB ideally 8GB
Graphics: Minimum GT 1030 

Medium Level Graphics or Game Recording:
Processor: Intel Core i5 or AMD Ryzen 2600
Memory: 8GB
Graphics: GTX 1060 (whilst stocks last) or 1650

High Level Graphics or Live Streaming:
Processor: Intel Core i7 or AMD Ryzen 2600x
Memory: 16GB
Graphics: RTX 2060 or Higher


 Shipping


1. Where do we ship to?
We ship anywhere in the UK by Parcelforce or more locally we deliver within 30 miles with our own driver of an evening. 
2. How long will my web order take to arrive?
We aim to dispatch all orders within 2-3 working days although this may take up to 7 days at busier times. This time may increase closer to Christmas so if you need an order for a Birthday or Specific Date please email us before ordering to make sure that we can do this.
3. How do I know if my order is ready?
If your order is being shipped by courier then please provide an email address, that way you will be emailed the tracking details as soon as it leaves us.
If we are delivering by our own driver then we will call you on the delivery day with a better indication of the time.

 

 Payments


1. Do we take Finance? Do you take Paypal?
Unfortunately we do not offer Finance at the moment. If you are eligible for finance then normally you'll save money by applying for a credit card or bank overdraft instead. We take all card payments and cash but not paypal.
2. Can I pay a deposit and balance on collection or delivery?
If you want to pay a deposit then this can only be done by phone. We do not offer balance on delivery so if you can not collect you need to arrange to have the payment made in full before we can deliver it.
3. Do you do a Christmas Club?
We offer a plane which we call our Layaway, you will choose the system that you want and a rough time when you want to collect it. We offer a low £30 deposit on systems ordered before October. You can then pay as much or as little as you wish when it suits you. Payments can be made in cash or by card instore or by a Bank Transfer. Once the balance has been paid you can collect anytime up to the week before Christmas. As we keep systems in storage we do need notice if you have not given us an exact collection date.